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National Accident Management Group Logo White
National Accident Management Group Logo White

Third Party Intervention

National Accident Management Group - namg.co.uk - Car on trailer

Key Benefits

of NAMG’s Third Party Intervention Services:
Keep fault claims from hitting your insurance
By proactively intervening at the First Notification of Loss (FNOL), we help prevent third-party claims from impacting your insurance premiums, reducing the potential for higher costs in the long run.
Proactively contacting third parties
We ensure that third parties are contacted promptly within 15 minutes of their FNOL. Our services are offered in a way that meets their needs without relying on costly third-party providers and also limits the chances of these companies being willing to provide services for the client.
Benefit from our extensive repair network and hire vehicle supply
NAMG provides access to a trusted repair network and hire vehicle supply, ensuring that the third party gets the support they need without unnecessary delays or inflated costs. This helps reduce reliance on expensive credit hire solutions.
Transparent cost-saving approach
Our services are designed to offer clear, upfront pricing and transparency in every step of the claims process, ensuring that both the third party and your company benefit from cost-effective solutions.
Maintaining your corporate integrity to the public
We help protect your brand’s reputation by handling claims professionally and efficiently, ensuring a positive experience for third parties while maintaining high standards of customer service.
NAMG’s Third Party Intervention Full Schedule
Download now

step 1

First Notification of Loss (FNOL) Service

Our dedicated FNOL service is available around the clock to ensure prompt and efficient response to all third-party claims.

step 2

Initial Client Contact

Within 15 Minutes of FNOL

step 3

Unsuccessful Contact Attempt

If initial call fails

step 4

Second Client Attempt

Within 2 Hours of FNOL

step 5

Written Communication

Within 24 Hours of FNOL

step 6

Ongoing
Updates & Communication

step 7

Final Claim Resolution & Feedback

Upon claim closure

Had a vehicle accident?

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